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Job Listings
CITY OF
EDINA
FINANCE DEPARTMENT
UTILITY
BILLING SUPERVISOR
The City of Edina is accepting applications for the
position of Utility Billing Supervisor. This position will supervise the
utility billing function for the City of Edina, including direct supervision
of Utility Billing Clerks, and process meter readings, issue bills, initiate
or terminate water service, accept payments and resolve complaints. The
position will analyze large amounts of data, identify and solve problems.
The Utility Billing Supervisor must understand and explain City utility
billing policies and procedures to customers and reconcile utility billing
system balances to general ledger.
EXPERIENCE AND TRAINING:
Must be able to learn the theory and practice of utility billing,
effectively operate a computer and be able to learn the City’s utility
billing software applications. Must have the ability to effectively
communicate both orally and in writing. Desired post high school course
study in accounting or related field and two- or four-year degree in
accounting. Also previous experience in utility billing for public or
private sector.
DUTIES:
Provide general account information, establish new water accounts, research
customer billings, collect payments, enter meter readings into the utility
billing system, connect and disconnect water service, audit information
submitted by field personnel.; update and correct database; investigate
customer complaints; analyze account information. Initiate or terminate
water service at request of customer; accept payments and apply accurately
to accounts; investigate unpaid closing statements and attempt collection;
process and adjust exception accounts; coordinate with Public Works to
ensure timely readings and billings; order monthly and annual land use
reports for maintenance; update water rate changes and sewer rates during
winter quarter update; enforce policies and procedures for certification of
unpaid bills to Hennepin County; maintain bank record files; balance the
utility billing system and reconcile balances to the appropriate general
ledger accounts.
SALARY RANGE: Starting - $49,543 to $66,057 DOQ
APPLY BY: 4:30 p.m. Friday, July 11
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